]Hello
I am trying to renew my subscription however the appears to be am issue with the website , it will not allow me to enter any details.it tells me to enter information in the fields but idoesn't allow me to do so. This is the same on different devices and on my laptop. Is the same in Chrome or Edge
Many thanks
Kevin
Trying to renew subscription
Forum rules
Re: Trying to renew subscription
Last week we re-introduced the last pieces that went missing when transferring from Joomla 4 to Joomla 5 a while ago.
Off course we try to solve it asap. Please check your mail from subscribe@scramble.nl.
Cheers,
Jaap
Off course we try to solve it asap. Please check your mail from subscribe@scramble.nl.
Cheers,
Jaap
Subscription dept.
Editor Scramble Magazine
Editor Scramble Magazine
- frank kramer
- Scramble Master
- Posts: 4661
- Joined: 28 Jun 2003, 21:58
- Subscriber Scramble: frank kramer
- Location: het kan in Almere
Re: Trying to renew subscription
Out of interest: will all subscribers receive an e-mail when they are due to renew their subscription? Or is it something we have to keep track off ourselves?
Frank Kramer
Always going forward... still can't find reverse!
Always going forward... still can't find reverse!
Re: Trying to renew subscription
Yes, no action is needed until an e-mail arrives twhen your subscription has ended.
Jaap
Jaap
Subscription dept.
Editor Scramble Magazine
Editor Scramble Magazine
Re: Trying to renew subscription
I have tried to renew my subscription. I can add an item to the check out. However, the next step: Add the personall info, make the payment seems to be impossible.
Re: Trying to renew subscription
I had trouble when using my Firefox browser. I switched to Microsoft Edge and my renewal went through without a problem.
Re: Trying to renew subscription
The bug has been identified and by now removed.
So all should work as advertised, by now including a proper iDeal functionality (using a Dutch bank account) for instant premium access!
Regards,
Jaap
So all should work as advertised, by now including a proper iDeal functionality (using a Dutch bank account) for instant premium access!
Regards,
Jaap
Subscription dept.
Editor Scramble Magazine
Editor Scramble Magazine